All Controllers "cutting out"

The last day I have had a problem where my controllers are not disconnecting, but rather buttons/triggers cutting out. Not just in one game but all games. The telemetry screen in  Forza told all. I am racing full throttle (trigger pushed all the way down) and when I turn (push the stick left or right) the throttle cuts out. This happens with 3 controllers, and my Fanatec wheel, so I know they are not the problem.

Steps I have taken:

1) Switched controllers

2) Re-stared the Xbox

3) Re-bound the controllers

4) Switched games

5) Turned off my wireless router

6) Turned off my cell phone

I have no other wireless devices in the area, the Xbox sits alone. And it is a slim. Any other help would be greatly appreciated.

 

Question Info


Last updated July 4, 2018 Views 29 Applies to:

Sounds like your kind of leaning toward a console/hardware issue. Perhaps you should consider getting in touch with support and send you xbox in for repair.

Email - support.xbox.com/.../contact-us

Phone - support.xbox.com/.../contact-us

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I suppose it could be a neighbours wifi network ruining it for you :(

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I am sort of having the same problem where my xbox is turning off my controller as soon as i press the fire button playing black ops 2. I have spoken to xbox help and they have basically told me that they have absolutely no idea why this is happening and suggested i use my controllers on somebody else's machine and see if they work on that. I am going to try it and then i have to ring them back and let them know what happens, I personaly think that the xbox has a problem connecting to the controller and not the other way around as i bought a brand new controller and it is still happening. You might want to try your controllers on a friends xbox and then contact xbox help if it continuse. let me know how you go on please.

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Thanks Meisun. Not what I wanted to hear, but you may be right.

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Hey PublicSafety! Trying to reproduce the issue on an alternate console is always a helpful step! It lets us confirm where the issue lies. Can I also suggest that you make sure you don't have any external devices plugged into/synced with the console when you attempt to reproduce this issue? This includes other controllers, headsets, USB, etc. Let us know how it goes! :)

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Thanks for the help Mis Kleo. But with some help from my neighbour we found out what the problem was. His router was broken and was sending out signals. Replaced his router and no more problems.

Thanks to everyone :)

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