All of my campaign progress has been reset/deleted. This includes: insane difficulty, campaign collectibles and COG tags, and level/chapter progress. Ive even lost some of my weapons skins, such as the gold gnasher, because the game apparently thinks that I have never played before.
It set me to the menu, signed me out, and when i signed in it set everything to zero, including my level. When i reset my console it reset about half of the things lost.
1. reseting console
2. clearing cache
I know this happened in Gears 2, but please help me to find out how to contact epic or get all of my hard work returned. I almost beat the game on insane, just had the last level and now its telling me that i have to do it all over again. hours of gameplay, gone.