Ah! Solution!

I didn't get an answer to my one-of-many-posts post, so I went digging thru similar problems to mine (freezing solitaire games). Here's what they came up with for me:

First I uninstalled Microsoft Solitaire, then I ran dxdiag and it said there was a problem with the digital signature of my sound card because the driver wasn't WHQL-logo'd. Greek to me but went to the Realtek web site. No help there so I went into windows update. I have WIN 8.1, and I found a list of failed updates and there it was. So I downloaded and updated the driver. What sound had to do with freezing I dunno but oh well. I followed the lead.

I restarted then ran wsreset.exe. It took me to the store where I downloaded Solitaire again and Voila! It works. I know, because I tested it for hours lol.

In have Windows 8.1 on an HP laptop. Can't think of other relevant info but hopes this might help somebody.

Thanks for being here!

 

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Last updated July 3, 2018 Views 4 Applies to:

This is fantastic- thanks so much for sharing this. I'll add it to our Knowledge Base and hopefully it will help others. If you run into any more problems, just let me know. :)

I'm so glad! I got it by putting together answers to posts here. So I should be thanking you!

I do what I can. I'm trying to get FAQs up on all of our forums & our Facebook pages with this kind of valuable information so people can get it all in one go.