Again, games that worked yesterday are now "Unreadable"

I know I asked this question already, but everyone stopped answering on it. I tried playing NBA 2K11. Keep in mind that this game is very lightly scratched. I tried playing a game in Association Mode. About 2 minutes into the first quarter, it said "This Disc Is Unreadable." So I went and cleaned the disc. I started it up, tried to play a game, and again it said "The Disc Is Unreadable". So then I tried playing GTA 4. Another message said "This Disc Is Unreadable." So then I tried Battlefield: Bad Company 2, which I just bought 3 days ago, and it couldn't even read it. It said "Play DVD" instead of "Play Game" on the dashboard. I tried talking to an Xpert, but he told me to install the game to my HDD and quickly left. When I tried that with NBA 2K11 it said that it couldnt do so because the game is "Scratched or Dirty." I took off my HDD and it recognized NBA 2K11 but again said the message when I tried to play a quick game. So I took the disc to a friend's house and it worked on his Xbox.

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

When you see those messages they are precursors to a failing/faulty disc drive. You need to contact support for your region to setup a repair or you can set one up from this website. If your console is out of warranty you will be charged for the repair ($100+USD). Support will be able to tell you when you call if it is covered or not. For the US/Canada call 1-800-4MY-XBOX. For any other region click on the SUPPORT link at the top or bottom of this page, then on the bottom of the next page click on CONTACT US, then BY PHONE. Your region phone number will be listed there.

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I have to agree with Temhotabot, it does sound very much like a failing DVD laser. You need to contact support and request a repair.

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