Adding Pre-Paid Gamestop Card

I recently bought a 12-month membership from Gamestop. Went home, tried to redeem it via Xbox one, got an error code after multiple attempts.

Even tried it through the computer.

I am redeeming the code through Xbox.com

After I enter the code in I get: 

"Prepaid 12M Xbox LIVE Gold
Prepaid code
Subject to the Microsoft Services Agreement and xbox.com/usagerules. There are no refunds."
Then I click confirm and I get:
"Something went wrong
Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate."
 

Question Info


Last updated July 4, 2018 Views 93 Applies to:

What error message/code do you get when you try on the console?

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