Adding Pre-Paid Gamestop Card

I recently bought a 12-month membership from Gamestop. Went home, tried to redeem it via Xbox one, got an error code after multiple attempts.

Even tried it through the computer.

I am redeeming the code through

After I enter the code in I get: 

"Prepaid 12M Xbox LIVE Gold
Prepaid code
Subject to the Microsoft Services Agreement and There are no refunds."
Then I click confirm and I get:
"Something went wrong
Give it another try. If this happens again, let us know by entering the code below at so we can investigate."

Question Info

Last updated July 4, 2018 Views 93 Applies to:

What error message/code do you get when you try on the console?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.