Adding Friends

I'm not able to add friends on my phone, or when i logon on a computer. I get this message -

"Sorry, we can't add this friend right now. Try again in a while. You might also want to check your privacy settings."

I don't have any friends added, have recently started playing, help?

 

Question Info


Last updated October 21, 2018 Views 157 Applies to:

Hey there simsfreeplay246!

Are you trying to add friends through the Smartglass app or through the Games app on Windows Phone? If you can try the following steps and let us know the results! :)

  • Xbox.com Friends (Search for a friend and then click 'Add friend' on their profile)
  • Xbox One console
  • Xbox 360 Smartglass app 
  • Xbox One Smartglass app 

Thanks!

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I have the same problem. Tried to add friends, using xbox.com, but get this message: "Sorry, we can't add this friend right now. Try again in a while. You might also want to check your privacy settings."

I'm not using any Xbox console, only playing some games on my Windows phone.

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Hey there, Gunta86! There are a few troubleshooting steps that Mister Beep posted above to help you out. This thread is a bit old. If those don't work for you, please post up a new thread detailing what you're running into and troubleshooting you've completed. This way the community can get you the individual support that works best on the forums. :)

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