Adding a game exception for an Indie game

I purchased an Indie game for my son.  It was listed as unrated.  Due to my settings, it requires my passcode each time he wants to play it.  Is there a way to bypass this?  I found the setting for game exceptions.  It said to enter my passcode once I start the game, and I would have the option of adding it to an exception list to bypass the code.  I have tried this, but when I enter my passcode, I am not given the option to add this game to the exception list.  Any help would be appreciated.  Thanks!

 

Question Info


Last updated July 4, 2018 Views 19 Applies to:

Right, are you using a Family Gold account?

There shouldn't be any reason for indie games to work differently when it comes to Safe guarding and setting game exceptions.

I have a family gold account, though we're all old enough not to use restrictions, so I've just set it up to see where the issue is.

So, I went into family settings, content controls.

I turned them on at the top.

Then I started up the game (On the 'parent' profile, not the childs) and it prompted me for the code.

I inputted the code and almost instantly the option to add the game (in this case Halo 4) to the exceptions.

So, just to be clear on whats happening:

Did you use YOUR account to start the game up when wanting to add to exceptions?

And the option didn't appear after following these steps?

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Have family acct.  My son can't get the indie games to have an exception with the family restrictions on.  Why are the security setting so cludgey?

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Heya Spizz. Please create a new thread detailing your exact issue, as well as any troubleshooting you have tried, and we will get right on it. Thank you!

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