Achievment Issue Halo Reach "From Hell's Heart"

I have contacted Bungie and Microsoft about this issue and am unsure how to resolve it.

According to Bungie.net I have the achievmen "From Hell's Heart", but accourding to my Xbox and live it is still locked. 

I have contacted Bungie, they told me that in order for it to be on bungie.net it first has to be authorized by Xbox Live, this means i have to unlock it first on my xbox to view it on my bungie accoun, so the fact that is on my bungie account means i unlocked it. Now i have contacted bungie and microsoft and i have an computer IT background as my job is computer networking ans security, i though this in so thay others know that i understand how the servers work because Bungie says it is a server error, this means data packets were lost, now Microsoft hasnt really heard about this kind off error from what i have been getting when i call support, although the issue has been escalated (don't completely understand the Microsoft term but i imagine that means something is going to happen).

My Gamer Tag: spartan355597

Here is my  general Bungie profile: http://www.bungie.net/Account/profile.aspx?player=spartan355597 

Here is my Bungie Achievment list (must sign in to view): http://www.bungie.net/Stats/Reach/Achievements.aspx?player=spartan355597 

As you can see from the achievment list link, I unlocked "From Hells Heart" on Sunday December 18, 2011.

Now i have been told that the servers are being worked on, but the servers being worked on today and the fact that i got it last year have nothing to do with each other.

So anyone have any idea on whats going on?

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

Hey Spartan, this is certainly a one-of-a-kind issue. It sounds like some engineers are taking a look at your case, but I would be very interested to hear what they say. Can you post an update in this thread when you hear back? :-)

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They just sent me in circles, and just talked out of there @@@. they have no idea what happened, and they can fix it, Bungie made that very clear to me. But Microsoft wont. (BTW My degree is in networking)

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