Account purchase history disappeared/xbox movies & tv shows gone?!

I bought and watched a movie last night. Logged in tonight to find three seasons of my shows missing and all my movies gone. From the looks of it, seems to be happening quite frequently to others. Are there any solutions? Please help.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Have you tried refreshing your purchase history?  Another user deleted the app and redownloaded it which fixed it for them.

Microsoft Movies & TV Team

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