account is blocked from purchasing

my real gamertag is qThe Bacontorp this was dummy account i was told to make by people on the phone for this purpose. I'm trying to buy Bioshock and whenever i try to buy it i get the error code 80169E16, i was also told there was a block on my account and I want to know why its there and how in can be removed. please email quickly

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

If your account is blocked from making purchases you will need to phone support back and have tuem tell you why the ban is there. More than likely they tried to charge you and couldnt

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Don't know why you were told to post here.Phone support are the only one's who can tell you why there is a block on your account & unblock it for you.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.