Account hacked?

I have received 2 emails telling me I have bought 2 lots of 500 MSP. But I haven't bought any for a long time. They do not show up in my account, and the emails look genuine. I can't remove my card from my payment options either. What's going on? Is someone hacking into my account and buying small amounts of points to see what happens?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

If you think your account has been compromised then call support as soon as possible and get them to open an Unauthorised Access Case support.xbox.com/call-us.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.