Account blocked..

Hi my account looks like it is blocked/locked it tryed to take money from my paypal account for a months gold membership  but the cash was not there but i have a 3 month pre payed card wich i purchased but unable to use due to problem with account..has anyone got any ideas thanks in advance

 

Question Info


Last updated July 4, 2018 Views 10 Applies to:

Get in touch with Phone Support. They will be able to see what has happened and should be able to work with you to straighten it out.

support.xbox.com/contact-us

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Taa mukka thanks for help....

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Dzień dobry,

z tej strony [Mod Removed]

Proszę o odzyskanie mojego konta które zostało ukradzione i pozmieniano w nim hasło dostępu oraz email pomocniczy aktualnie nie mam dostępu do konta proszę o pomoc.

O to numer sprawy: [Mod Removed]

Gamertag: [Mod Removed]

Z poważaniem

[Mod Removed]

[Translation: 

Good morning
from this page, [Mod Removed]
Please recover my account has been stolen and it pozmieniano password and secondary email currently do not have access to your account please help.
Here is a case number: [Mod Removed]
Gamertag: [Mod Removed]
Sincerely
[Mod Removed]]
 
[Mod Edit - Personal info has been removed]

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.