Accidental Subscription Cancelation

Recently I've bought an Xbox Live 12 Month Prepaid Card and entered it to my Account. after a month, which is now today, someone has cancelled my account with the use of my information. Is there any possible way to recover my 12 Month card?

 

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Last updated July 4, 2018 Views 2 Applies to:

Call 1-800-4MYXBOX it maybe possible for them to email you a token with the remaining time.

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They gave me three to five days for investigative purposes. Thank you for the proposal. Ill reply back later with the results.

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Definitely keep us posted Lord Corsyx! :)

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Ive received my email with separate amounts of membership cards of my remaining time. The Support person Errick was extremely nice and followed through on what he said. Everything is restored and order.

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