About Transferring Licenses

On August 25 my account was compromised and the person who took my account transferred all of my licenses of my previous games purchased to their console.  Now I have my account back and my points that they spent have been refunded but I still can't transfer my licenses back to my console until Christmas.  I was wondering if I could have this reset so that I could transfer all of my games that I have purchased back to my original xbox so that I can play offline without having to be on the internet all the time.

 My gamertag is Bluecudas.

Thanks for your help.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

The only people that will be able to assist with this is phone support. In the US: 1-800-4-MY-XBOX.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I called them and the guy on the phone told me to post on the xbox forums....

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Unforunately, nobody on the forums can do the license transfer for you.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.