A question about buying things through Xbox.com

Okay, I had $21 worth of money on my account and I just purchased some things from Xbox.com . However, instead of using up the credit it took it straight from my bank account instead!

Why did it do that instead of using up the $21 dollars I have to my account? I bought the items through PayPal if that helps.


Question Info

Last updated July 4, 2018 Views 0 Applies to:

it is because the money on your account can only be used on the console at the moment so if you buy from xbox.com it will ask for a alt payment or use one if you have one sorry.

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