8c010003

I am unable to purchase anything.what is this code?

 

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Last updated July 4, 2018 Views 1 Applies to:

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I have no expired cards, but still am getting this error

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I disconnected from XBOX Live then reconnected. Worked for me.

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I can confirm the answer regarding expired cards. I've been buying stuff on XBL for ages now using my most up to date card but today finally got this error. Without restarting I simply removed the expired card, changed the auto-renewal to he existing card then was able to immediately purchase the game I wanted.

In other news, trollololol that MW2 is still $110 on XBL. I'd buy it if it was $70 but no, Activision still have to be greedy. Eternal Sonata for $30 it is then!

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Simple step it seems we forgot: try clearing your system cache, restarting your console, and try your purchase again. Let me know if this helps.

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it might not be that the card linked to your gold renewal is expired but that you have no cash in that account as i discovered ...... my card isnt expired but i only put cash in that account when my xbl gold runs out or is due to run out but yeah buying via points will work every time as it still allows you to buy MS points from the second card

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Either your XBL Gold subscription is tied to an expired credit card, or there is just a random expired credit card on file. This can still happen even if there is a "Good" credit card on file. It is easiest to just call XBL Billing and have them switch the subscription over.

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Try this?

I called them 3 times and one Tech said it had something to do about the reccent update so I reinstalled the update is what he had me do after that I tried again and fail....BUT I said IM going to have to spend more cash to download this game so I bought MS points via online, next I went to the game I wanted clicked buy game then when it asks you for the payment option select points and it should deduct the points for how ever much the game is worth via MS points and it should say you purchased the game and it is now in your Active downloads in Q. I did this and it worked any other questions send me a message ill help out cause this error code is HIGHLY ANNOYING

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So you are able to purchase games with points, but you can't purchase anything with a credit card? There might be something wrong with the card or your account. You can look into our Payment Method sticky (forums.xbox.com/.../19164.aspx) or our billing site (https://billing.microsoft.com) for more info on your account.

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I think ive solved it!... If you are for example going to download an on demand game.. just press x and buy with microsoft points...  It worked just fine with me, bought points, then the game :) ..

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Nope it don't, at all.. haha ..

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