80190848 Error Code, Cannot download Dead Island Riptide 75% off item

Its 7pm here in Melbourne Australia, am trying to purchase Dead Island Riptide from Xbox Live Marketplace, 75% Sale of the week price. $24.97 here in Aus.

I get a error code of 80190848, it says there is an issue with the Xbox service and to try again later

I tried to purchase through my PC on the Xbox LIve website, says to keep trying again.

Its a sale of the week item and its Thursday, cant wait to much longer or i miss the sale.

Please advise.

 

Question Info


Last updated July 4, 2018 Views 17 Applies to:

Two and a half hours later and I still cannot download this game. It repeats the same error code.

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That code is usually some sort of billing issue. Try some of the suggestions here - support.xbox.com/.../error-code-lookup

If it still doesn't work, you'll need to contact support. support.xbox.com/contact-us

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I noted this also, but this is not an issue, as of now, my credit card was billed the EXACT amount of the game and for some reason the purchase has not shown up through xbox live and wont show the "Download Now/Again" Tile,

Can Microsoft please give me some advice on this and what to do.

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My card was debited $21.35. The same amount that is shown on my Billing History statement through Xbox Live. I had $3.62 in my Microsoft Account, these two amounts make up the exact amount of the purchase.

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Since it's a billing issue you'll need to contact support directly to speak to the billing department.

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It's an international call, more $$$

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It shouldn't be an international call, unless you aren't actually in Australia.

Australia

Hours of operation:      

7.00am to 9.00pm - Monday to Friday

9.00am to 5.00pm - Saturday and Sunday

Xbox or Games for Windows Support          

(02) 8031-8186 (if you are in Sydney) or 1 (800) 555 741

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