$50 on my European account!!

Hi. I bought a $50 gift card for my brother. He's got a European account so he couldn't redeem the
code so I tried to redeem it through the website (I've got a US region). Now his account shows
that it has no Euros but $50 dollars. How can he use that money on his European account?

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Currency is linked only to the country it was originally intended for.  Your brother can only use that money if his account were set to the country the currency was purchased from.

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when redeeming a code on xbox.com it uses a billing Profile with the Region set on xbox.com, you most likely will have used http://www.xbox.com/en-US -> us billing Profile, Dollars are valid

the 50$ will not expire and wait for a day when your brother moves to united states, changes his Region accordingly and then spends them for purchase

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