i purchased a 4000 ms point code and when i redeem it, it says that the code has already been used?
It says it was alredy used and the person that sold you that is kidding you in a bad way, return that code and get your money back, there's nothing to do about it~
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Sorry to hear about your situation.
But, where did you buy it? I would suggest returning it to the vendor and have them resolve the problem.