4 year old bought point, refund questions

This morning, I check my account and see that my 4 year has purchased 74.99 worht of MS points. I have not used any of them and caught it within a 24 hour time frame. I called the help line and explained the situation. They said someone would be in contact with me within 24 hours. What are the odds of getting this refunded?

 

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Last updated July 4, 2018 Views 1 Applies to:

Microsoft does have a no refund policy on everything bought on the marketplace. However, I think phone support has refunded people in situations like this before.

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