2 week old xbox can't read disc

I just bought a new XBox 360 4GB 2 weeks ago along with Guitar Hero World Tour (used, no scratches) and Guitar Hero 5 (new). My wife played GHWT for a couple days and then the game started freezing in career mode when loading a couple of songs, always at the exact same point. We opened GH5, the xbox says "can't read disc". Try GHWT again, still freezes at the same point. I tried all the troubleshooting steps for "can't read disc" errors, but nothing helped. Do I really have to be w/o a console for 2-3 weeks already? It seems early to be getting repair for it.
 

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Last updated July 4, 2018 Views 0 Applies to:

Do you have any other games you can try? Have you tried installing the game to your hard drive?

And at just 2 weeks, you won't need to get a repair. If the console has an issue within 90 days you should return it for an exchange at the retailer you purchased it from.

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