2 months of xbox live for $2 Status code: 80190864

I saw a offer on my xbox for a offer for 2 dollars for 2 months of xbox live gold but everytime i try to purchase it the status code comes up the one in the title 80190864 and it doesnt let me do the special offer so i was wondering if anyone could help me with this it would be greatly appreciated

 

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Last updated July 4, 2018 Views 2 Applies to:

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That code means you have some sort of billing violation. go to billing.microsoft.com to make sure all of your information is correct and up to date and that you don't have any balances owed. If you can't fix it there, you'll need to call support to talk to billing.

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see, thats what i thought too, but im having the same issue, and I know that I dont have any kind of billing violation... also, I can purchase everything else on xbl

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Then you'll need to call support and talk to billing to have them help you sort it out.

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Thats the same thing that keeps happining to me

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Did you get this resolved? Im having same issue and billing just fobbed me off.

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Hey Dark, sorry to hear that! What did billing tell you specifically?

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Were or are you currently gold while trying to do this?

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having this issue aswell

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Hi again. Billing at first said to me that their systems were down but that the error code meant my bank was at fault. When i checked my bank it had actually taken the £2. I called back and they advised that they would refund the money and gave me 2 months free. I also was walked through how to ensure my security settings were correct etc. Happy customer.

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oh man i get the same thing

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