14-day trial rendering code error

On day 17/01/2014 i've bought a Xbox One console on Italy, i'm in Denmark at this moment and i can't use the code because of this error: 

My xbox live account is already Gold and it is Brazillian region(because i live in Brazil/Denmark), why i'm getting this error? Maybe because of country?
Waiting for support.

Question Info

Last updated July 4, 2018 Views 1 Applies to:

it could be a region issue, but also, you can't add a trial to a gold subscription.

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