So I had 1220 spare MS Points in my account as of a few days ago ready to buy Trials today. I log in and my points balance says 0. According to my points history, I should have 1220 points remaining after purchasing Skullgirls last week. Here is a screenshot:
My download history also shows that I haven't bought anything since Skullgirls last week. My points just disappeared and I need them to be restored ASAP. I've had this Xbox Live account for 7 years and this is the first time anything like this has happened. Very frustrated right now, and I'm afraid to add more points to the account.