007 video expiré

Bonsoir je viens de loué 007 skyfall impossible de lire la video ils me disent d'acceder au marché xbox vidéo et de relouez le film mais impossible je peux que l'acheter ! code d'état 803c00009 !!!

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Hi Kija! Sorry to hear about your video troubles. Have you tried refreshing your purchase history? You can do this buy opening the Xbox Video app, going to Account, and pressing "X". Let us know if that helps. Cheers!

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I had the same issue tonite buying a movie for my kids, 420 points were taken but the movie showed as expired in my movie list immediately after renting...can i get my points back please!?.

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Hi Anick,

Hey sorry to hear you weren't able to enjoy your movie. Let's see what we can do. 

In this case, I would suggest going straight to Phone Support for a refund.  

Let us know how that goes, or if you have anymore questions.  

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