Zune only launches in offline mode

Hello All,

When I go into Zune, it disconnects me from Xbox Live and states that I am in offline oly mode. When I try and connect to XBL from within Zune, it says it's unable to connect to XBL and if I want to troubleshoot connection. Exiting Zune automatically connects me to XBL.

I might have missed or said No to a update a couple of months ago.

Can you please help?

Best Regards,

 

c0lskin

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hello, have you tried to delete Zune and then re-download it? This may fix your issue with Zune not appearing online.

If this issue still occurs please post back for more help!

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I have the exact same problem. I have deleted and reinstalled Zune countless times and still doesn't work! Please help.

Joe

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