Why does my seven year old sons gamer score say 0 and he has no avatar. He cannot create a new avatar either.
His gamer score is only 275 and shows up fine here on xboxlive.com
Logs in fine and all games show progress. Just no avatar and zero gamerscore.
xbox slim 4gb.
Any help would be appreciated. I have 3 live accounts and 3 xboxes and never seen this happen.