Your xbox live membership information is invalid

Today after getting home from work, i decided i wanted to play xbox (obviously) and when i turned it on ( auto sign-in) i was not signed into an account, i then went to sign in and sign in with the account that i have played for the past 3 years.. and it comes up with this message "Your xbox live membership information is invalid." blah blah blah please enter valid info, or recover... so i went umm ok, and recovered it from the email address that has been attached to this account .. always... and it comes up with this random **** Xbox live account name, RevertantBroom6? i have never ever had an GT by this name, and it's not simply just a random name change, i don't have friends added, achieves, games saved, but if i search for my GT on the xboxlive website, i can still find my 'current' gamertag ( the real one not this)

Please help? :D

 

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Last updated July 4, 2018 Views 3 Applies to:

Hi there - please contact our Phone Support team for further assistance: support.xbox.com/contact-us

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idk same

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Hey Matt, if you're having an issue, can you please describe it in full, so we can help? :-) Thank you!

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Same But When I Called The Microsoft It Won't Sign in and They Won't Call Dang!

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Hey FI4SCO, what seems to be the issue exactly? Can you please create your own thread with as much information listed as possible, so that we can help? :-)

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