Dear MS / Xbox Service crew,
due to your unbelievably many and long server issues I ended my Xbox Live Gold Membership today. I can't believe how long it takes you to solve issues that shouldn't even exist but today I've had it! I was disconnected at least 7 times within 30 minutes and there is absolutely no problem with my internet connection / router or whatsoever! My provider is very stable and I got a 30MBit connection - which is mostly only used for the Xbox360!
Most annoying though is the fact that I can't play the new Forza Horizon Add-On (1000 Club) offline which brings me to one fact:
If rumors are true and the NextGen Xbox will be a console only usable online this will be a no go for me to buy! Especially after the latest problems (which btw are showing up since Christmas with a few good days in-between).
I am really sad and mad at the same time because the Xbox was up tp a couple of months ago the better console compared to the PS3 but Sony did a good job the last year or so and I thought I might never say that, but if you guys keep destroying your own good work like you do at the moment a lot of people will buy a different product Xmas '13!
It is not only your server problems. My Xbox is getting slower and slower. Your f***ing Windows8 dashboard is the worst ever! Sure it doesn't look to bad but it takes ages to do a single thing! It also is overcrowded with advertising and there is no way to at least customize it or something like that. Therefore the console is not strong enough to take a dashboard like that.
I am really frustrated and concerned because once the Xbox was my baby. My favorite console! But considering the latest issues I might go back to my good old SNES!
But seriously: Spit in your hands and do something. You can't always give the members one month Gold and than everybody is happy! There is a point where that is not enough - Especially when the competition is FOR FREE!
And just fyi - I'm not afraid to swap. Since this year I'm happy to announce you that when it comes to PCs I'm no longer running a Windows OS - I bought an Apple. And you know why? I've had it!