Your payment instrument could not be authorized. Please contact your provider, or try a different payment option.

I see a lot of people have this problem, but there doesnt seem to be any real answer for it. I checked my account details everything is fine, i deleted and reenable both my paypal and my credit card and still not working. My regions are both set to australia. My card work fine because i bought something today and ive bought alot on xbox and the internet in general, then yesterday i get this random error its very annoying because i cant play me2 without it and its a real hastle to go out and buy point because its sudnay arvo and nothing is open. Does anybody know anyway to fix it? 

The only thing i can think of is that i have 2 accounts and i accidently bought some dlc on the wrong account then bought it on the other account with the same card right after, will this affect it? and if so how can i fix it?

 

Question Info


Last updated July 5, 2018 Views 5 Applies to:

hmmmm also this was supposed to post into 06 purchasing or downloading something, then the website said oops i broke something and now its posted here should i repost again in the other forum?

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Hey Mid, for this billing issue I highly recommend phoning Xbox support in your region.

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Did you try contacting your credit card provider?

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I'm having the exact same problem suddenly on both my accounts

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Authorization error means Xbox is sending a request for the payment to your bank and it is being declined.

Get in contact with your bank/card company and ask if you have any restrictions on the card or what may be causing an authorization error.

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I am having the exact same trouble.

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Wrong, declined does not = declined by Bank, contact Bank.

Declined in this issue = declined by Microsoft Online purchase protocols. There is nothing wrong with the bank or the card. There is no support to fix individual problems/occurrences and Microsoft is not working to resolve this, period. I've talked to them and I was told more or less. Not sure if or when this might be fixed, so go by points at amazon or gamestop, because it might never be fixed.

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MINE SAYS ''Your payment instrument could not be authorized. Please contact your provider, or try a different payment option.'' buy my bank has money in it and can't buy points but last night i got 1000 points and now i cant ?? WHAT TO DO I DOO!!!! D:

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Greetings, XxTHE GAMERxX0. This thread is a little old and in order to provide you with the best support possible I'd like to ask you to create a new thread in this forum: 06 - Purchasing or downloading something. This will enable us to provide you with the best support possible for your specific issue. Thank you in advance! Standing by for your thread.

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