your membership is suspended until you update your payment options

hi I have tried to update my payment options but I still cannot connect xbox live with this account yet my brothers account connects straight away help me I have had this account about 4 years and when I go on the internet on the laptop and sign in I get this

Uh oh it appeaers you have found a glitch in the system
 

Question Info


Last updated July 5, 2018 Views 15 Applies to:

You will need to contact support directly to speak to billing and they will help you get the suspension sorted out. 1-800-4my-xbox if you're in the US/Canada or support.xbox.com/contact-us

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.