Your account has temporary been banned

Hello,

I've spoken to Xbox Support Netherlands and they told me to post a message here, because they can't view the account information. 

Gamertag: Senaxx

LiveId: *** Email address is removed for privacy ***

 

Problem:

I've sold my Xbox360 on markplaats.nl (like a dutch ebay) last year (near oktober 2010) and now i've bought a brand new Slim and wanted to recover my gamertag and it error's out. When i log in on xbox.nl it says in dutch i'm banned or something like that. Now i would like to reuse that gamertag on my new Slim is this possible? I'd like to recover my gamertag Senaxx is this possible? I don't care about gamerpoints or something so, so I don't mind if the reset the gamertag. Or is it possible to delete the gamertag so i can reregister it again on a new mail adres?

Regards... 

 

Question Info


Last updated July 4, 2018 Views 20 Applies to:

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The proper section for this question is here

forums.xbox.com/.../41.aspx

However I can answer one question. Once an account is Banned there is no reversing it. It is your responsibly to keep track of your account. If you left your account on your old xbox and another user misused it then , sadly, there will be no retrieving that gamertag.

Sorry to bring the barer of bad news! :(

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So there is no way of re retrieving that account?

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My guess is no. You can ask on the above link I posted for a more official response. but 99.999% of the time bans are not reversed.

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Was it a ban from a payment issue or from breaking the rules?

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I don't know? Sold my Xbox 360 in oktober 2010 and just bought a slim, and can't recover don't know what happend in between

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Well the you need to post in the forum that DragonExadon was kind enough to link for you above. Just make sure you ask them that when you post. If its a payment issue you stand a chance to get it back. Anything else and you most likely are out of luck.

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in that case, if you don't know the reason of the ban, it is worth posting to the link I provided above. they can tell you the reason for your console ban.

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Thanx Guys, i've posted the question over there and hopefully an awnser.

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Probably never gonna get some support or awnsers:

Your forum post was deleted by a moderator.

Subject: Your account has temporary been banned?

Posted to: 14 - My LIVE account was suspended

Reason: This forum is for inquiries regarding recent enforcement only.

So Xbox support line from netherlands can't give me awnser

Xbox Forum just delete a thread, without pointing what to do next?

I almost remember again why I sold my xbox 360 in the first place..

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What's the exact error message you're receiving? Are you trying to retrieve an account in a different region than it was created in? Lastly, have you visited https://billing.microsoft.com to see if there are any notices regarding your account there?

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