Yahoo account deleted (inactivity), cannot log in with Gamertag

So the yahoo account I used to log into Live was deleted (I think) at some point within the past month. Because of this, I can no longer access Live with my precious Gamertag I've had for the past 6 or 7 years. The reasoning behind this is, I had be able to access Live just fine up until a certain point, when it started telling me that my yahoo account no longer existed. After a little research, I figured out yahoo accounts are eventually deleted due to inactivity, something that never even crossed my mind. If I had thought of that sooner, I would have transfered my Tag to another account that I actually used. I honestly didn't even know you could do that until I did some more research. As it is, I'm completely out of luck unless one of you have a beam of radiant knowledge that you could shine my way. Thank you for your time.

 

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Last updated July 5, 2018 Views 1 Applies to:

Hey man well there still is some hope for your account, I know you cant use the yahoo email anymore but your account is still active with Microsoft. I assume by not being able to access your account you mean that the password you are using is not correct, what you would want to do is recover your account. Go to account.live.com then click on 'cant access your account?' then its going to ask you what wrong so click on forgot password then it is going to prompt you to enter your email and then input the characters that you see below. In the next screen it want to send you a code to the email or the phone number on file it might even ask you for a security question if you cannot use any of them click on "I don't use these anymore " then its going to take you to another screen and ask you Do you "have an account recovery code?' and if you do enter it and if not click no. It is then going to ask you for an email that you can be contacted at so enter and email that you currently have active and use then click submit. It is going to give you a questionnaire about your account, try to put as much info as possible if you think it might be just put it after you have entered the info click submit. You are going to get a notification telling you that they will contact you in 24 hours, just go check your email usually you are contacted like in a few minutes to about 3 hours. If you get an email letting you back telling you to reset your password just do so and if you get something telling you that you did not provide enough info you are going to want to contact xbox live support so they can escalate your issue to there tier 3 department. If you were able to recover your account you are going to want to go to where it says account aliases. If its give you the option to add and alias do so then you would want to verify it and make it the primary if it does not give you the option to add an alias it is because it want to verify you original email that is on your account if that's the case you are stuck with that email as you primary but you can still update your account info if you go under security info, you can put and email and a phone number so if you ever lose access to your account you can just reset your password using that info.  

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Also, if your Yahoo account was deleted recently, you might still be able to recover it. You could also attempt to recreate a Yahoo account using the same log in name. Doing so would make it the same e-mail address that you had before and MS would be able to send you password reset help.

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