XOSevens wont pick up my voice

Just purchased the new XboxOne XOSeven turtlebeaches, I've installed the update for both my controllers and used the stereo adapter however in game voice and party won't pick up my voice, I can hear game audio clear but just my voice isn't being picked up. I've not a clue as to why this is happening? If someone could recommend a step or whether this is a known issue that I can't find then any help would be appreciated.
 

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Last updated July 4, 2018 Views 5 Applies to:

The same thing is happening to me but with the official MS Stereo Headset. Hopefully it's a firmware issue but its coming across like they put out a barely functional headset adapter.

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Same thing is happening to me, but i just ordered in an XOSEVEN...  the MS stereo headset wont work at the moment either, so hoping the XOSEVEN will work, any suggestions?

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Hey there, K1LLA SASQUATCH! This thread is a bit old. If you could, please post up a new thread detailing what you're running into and troubleshooting you've completed. This way we can get you the individual support that works best on the forums. :)

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