Xboxone unable to enter the main menu and automatic shutdown

  Black screen and can't enter the mainmenu , the console light keep 3~4 secs and then auto turn off

 

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Last updated July 4, 2018 Views 0 Applies to:

Hold down power button for 8-10 seconds until unit shuts down. Unplug power cord to X1, wait 30 seconds, plug back in and power back up. Be patient as green screen will stay up for a bit while it loads up. Hopefully this will fix your issue. This method is a "Soft Reset", where as a "Hard Reset" would be a factory restore.

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thanks. I have tryed hold down power button for 8-10 seconds until unit shuts down. Unplug power cord to X1, wait 30 seconds, but still cannot enter the "green screen"  , the power button only keep light 3~4secs and then auto turn off

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