XboxOne network Latency

Hi guys, I have a very high latency but I don't understand why.

I live in Australia
Netgear DGN2000
Wireless
UPnp OK
Open NAT
No error messages
Internode

My download is over 10.000mbs and upload 1.2mbs, the Nat is Open but my latency is around 250 ms... if I tried with my computer the Pin is 24 ms 

Do you thing is because I am in Australia and the MS server is in the US?

 

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Last updated October 10, 2018 Views 39,119 Applies to:

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Wired I get a ping of 110ms, wireless I get between 111 - 112 ms (I have 30 Mb/s down and 5 Mb/s up). I am from Central New York in the United States. The ping you see on the Detailed Network is just pinging Xbox Live's main server which is in Washington state. That would have absolutely nothing to do with poor performance in Battlefield 4 as all platforms suffer from it.

The rubberbanding and such is caused by EA's servers as they do not use Microsoft's Dedicated Server Network (codenamed Thunder Head).

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I am in the states, went through the whole point of opening ports for xbox one,

Up 50

Down 5

Ping on PC on wireless 29

Ping on Xbox while wired (156)

The latest update seems to have made it worst for me.. anybody from xbox feeling like fixing it's system before I return it out of frustration. Seriously, how can you have a system where practically nothing works the way it should.

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Wish I had seen this thread earlier. I started a similar topic:

I have a 40Mbps Download, 10Mbps upload, open NAT Type all through a wired connection. However my ping is 154Ms which is terrible. Strange thing is that when I run tests through my PC, ipad and iphone is shows as 17ms.

It wouldnt bother me but it is definately affecting my online experience mainly with Battlefield. I get lag on 70 - 80% of games. I too am in the UK. Im going to ping the seattle server when I get home from work and see what that is. Is this a problem that can be corrected?

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17ms will be your local server, i get 28ms. But when i test Seattle i get 183ms and it spikes all over the place.

Why or how can MS think this is acceptable.

I thought they had servers all over the world (300,000 if i heard right). So why am i being directed half way across the world.

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Quick thing to add guys if the game is a p2p one of the other players will be the host so you will be connecting to them through the Xbox service. Latency is only 1 possible source of lag blaming US based servers is both inaccurate and largely redundant.

A ping test should always use the -t switch

C:\Users\jmitchel>ping google.co.uk -t

Pinging google.co.uk [173.194.40.223] with 32 bytes of data:

Reply from 173.194.40.223: bytes=32 time=22ms TTL=49

Reply from 173.194.40.223: bytes=32 time=22ms TTL=49

Reply from 173.194.40.223: bytes=32 time=22ms TTL=49

Reply from 173.194.40.223: bytes=32 time=22ms TTL=49

Reply from 173.194.40.223: bytes=32 time=22ms TTL=49

Reply from 173.194.40.223: bytes=32 time=22ms TTL=49

Reply from 173.194.40.223: bytes=32 time=22ms TTL=49

Reply from 173.194.40.223: bytes=32 time=22ms TTL=49

Reply from 173.194.40.223: bytes=32 time=22ms TTL=49

Reply from 173.194.40.223: bytes=32 time=22ms TTL=49

This gives you a better view but again this is just a tiny data volume

Pinging a .com address

C:\Users\jmitchel>ping google.com -t

Pinging google.com [173.194.45.67] with 32 bytes of data:

Reply from 173.194.45.67: bytes=32 time=22ms TTL=49

Reply from 173.194.45.67: bytes=32 time=22ms TTL=49

Reply from 173.194.45.67: bytes=32 time=22ms TTL=49

Reply from 173.194.45.67: bytes=32 time=329ms TTL=49

Reply from 173.194.45.67: bytes=32 time=200ms TTL=49

Reply from 173.194.45.67: bytes=32 time=22ms TTL=49

Reply from 173.194.45.67: bytes=32 time=22ms TTL=49

Reply from 173.194.45.67: bytes=32 time=39ms TTL=49

Reply from 173.194.45.67: bytes=32 time=22ms TTL=49

Reply from 173.194.45.67: bytes=32 time=22ms TTL=49

Reply from 173.194.45.67: bytes=32 time=22ms TTL=49

Reply from 173.194.45.67: bytes=32 time=22ms TTL=49

Reply from 173.194.45.67: bytes=32 time=22ms TTL=49

Reply from 173.194.45.67: bytes=32 time=50ms TTL=49

Reply from 173.194.45.67: bytes=32 time=22ms TTL=49

Reply from 173.194.45.67: bytes=32 time=22ms TTL=49

Yes there is a larger swing you could say is latency but is more likely congestion. A better way to check is to use tracert

Tracing route to google.co.uk [173.194.40.223]

over a maximum of 30 hops:

 1    <1 ms    <1 ms    <1 ms  xx-xxx-xxx-xxx-gw.tm.dhrco.net [xxx-xxx-xxx-xxx]

 2    <1 ms    <1 ms    <1 ms  xx-xxx-x-x-link1.tm.dhrco.net [xxx-xxx-xxx-xxx]

 3    <1 ms    <1 ms    <1 ms  xxx-xxx-xxx-xxx

 4    <1 ms    <1 ms    <1 ms  fw-rtr-to-surf.tm.dhrco.net [xxx-xxx-xxx]

 5     1 ms     1 ms     1 ms  86.188.164.57

 6    11 ms    10 ms    10 ms  212.140.159.253

 7    11 ms    11 ms    11 ms  core2-pos4-2.kingston.ukcore.bt.net [194.72.3.2

7]

 8    18 ms    18 ms   107 ms  62.172.103.62

 9   118 ms   127 ms   134 ms  peer1-xe2-1-0.telehouse.ukcore.bt.net [109.159.

54.136]

10   124 ms   123 ms   124 ms  195.99.126.111

11    39 ms    14 ms    14 ms  209.85.252.186

12    15 ms    14 ms    14 ms  209.85.245.2

13    25 ms    25 ms    24 ms  209.85.242.79

14   395 ms   347 ms   161 ms  209.85.245.80

15    30 ms    30 ms    24 ms  209.85.243.51

16    23 ms    25 ms    23 ms  par10s12-in-f31.1e100.net [173.194.40.223]

Trace complete.

Using this command if your clever you can see every hop your system takes to get to the destination as you can see it takes 16 hops to get to google. Every hop has to be resolved and data passed onto the next steps lots of possible bottlenecks.

There isn't really a solution to this apart from having localised Xbox live servers this wouldn't help in the event of DNS issues but wouldn't hurt especially as we move away from p2p matchmaking to Azure powered Private servers.

Tips are to avoid wireless

ensure you are using decent cables

Try putting your console outside a DMZ

Update your routers firmware

Check with you isp for congestion

A speed check is pretty pointless it's only a very small part of the story

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Hey lodoss82,
 

Sorry to hear about the slowness you are experiencing. Try these steps to help you on your way.
 

Reach back and let us know what you find.

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The ping on my Xbox One is always 149 or 150. I'm on EE fiber 36mb down 10mb up. Connected wirelessly via 802.11a 5GHz. Makes absolutely no difference if I connect via wire. I play a lot of PvZ and it's a bit laggy at times which is how I ended up here.

However, Titanfall is not laggy and nor was Destiny Beta.

A ping of 150 is definitely consistent with a US server but with games I think you connect to a domestic server if the game is hosted near you.

As for the cloud, Microsoft have servers in every domain around the world it's just whether the game developers host their games on their own servers, rent game servers from the likes of Amazon or Microsoft or allow the users to host them (PvP).

Hard to determine with a closed box like the Xbox One. I will look to my router I think to see what it's connecting to and use a PC to run a few tests.

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Hey I'm also having these issues, been trying for weeks to fix them! never had any issues on the 360 but i guess they use different servers.

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@Mr Crummy.

Your MTU is 1500 because you haven't performed smart setup yet.

To do that you just need to open the Internet Explorer app on xbox 1 and choose not to activate parantal controls.

Once you have done this your MTU will be 1480 and your connection speed will increase.

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Did the IP connectivity test, on your computer, give you some understanding, of why you see such communication delays, between your console and the server?

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