XBOXONE CANT HANDLE GAMES?

So my Battlefield 4 is basically a paper weight. I tried playing campiagn mode but i get a black sceen with music and sub titles that are behind the actual dialog of the charaters. When i try to play online i see motion blurr, textures are not even there its as if im playing a high quality game on a computer that can not handle it. Also noticed some things on COD Ghosts too. So is this a problem with my XboxOne? Should i return it? or is there some type of fix for this??

 

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Last updated July 4, 2018 Views 9 Applies to:

First thing to do is reboot the console. Hold the power button for 8+ secs. Wait 30 secs, then turn it back on. Another tip is to "quit" games when done, rather than resuming them. To quit a game that is in the Home window, say "Xbox Show Menu" (or hit the menu button on the controller). Then say or select "Quit".

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currently at work but i will try this on my lunch break. Im really hoping its not the xbox that is under powered ;(

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In addition to what Zack posted. After the console turns off - unplug the power cord then wait 30 seconds. This makes sure now power from the supply can leak into the console and keep the cache and memory alive.

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So do you think maybe the xbox just cant handle it? faulty gpu

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Almost sound like a faulty XO. Try the suggestions posted and in addition, uninstall and re-install the game.

Highlight the game icon and press the menu button on the controller. Select "Uninstall"

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My console handles the games just fine. Presently the console does some buggy things and power cycling usually clears most of the issue sup. Should see a much better performance when the updates start coming out.

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im not sure what an XO is, but i tried the shutting down thing and also the uninstall and still nothing. i just really hope its something a patch can fix cause i would hate to return it

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