I'm trying to access my xbox live account from but when i try to sign out of my old account it won't let me, and when i did on a different computer its associating my Windows Live ID with a random gamertag and not my actual one! I'm getting very frustrated and no one has been helpful at all so far. I keep getting directed to the same page of solutions and nothing is working!!!!


Question Info

Last updated July 4, 2018 Views 0 Applies to:

Exactly what do you mean by it "won't let you" sign out? The account you are trying to log in with, is it still on your console? If so, please check under Account Management > WLID to see what it is. Is this the WLID you are using when signing in on

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