Xbox.com account

on xbox.com my account is linked to a Trimericwall2 but this is not my gamertag, my gamertag is Kongla, but when i try to change it on the xbox i cant because of the TrimericWall2 gamertag, and when i try to get Kongla via my xbox.com account i cant because it is linked to my old email!!

 

also..

my payment options have been wrong on the xbox so im no kicked out of gold membership, but when i log on it tells me to update the payment option, so i add my new credit card and press select, i get logged on in a way but i cant do anything online and all my friends are gone, if i turn off my xbox or log out of xbox live, once i log on again im back to the start and have to select payment options...

 

Thanks Mads

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

If you are trying to log in or recover your profile and get this one instead, then verify that you are putting in the information correctly. If you have forgotten your account info, please contact phone support to sort this out.

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well..im not trying to recover my profile i think, i have all the account info, only problem is that on this website, my user is linked with the gamertag trimericwall2, and i would like to have this deleted so i can get my payment info on this website with the gamertag Kongla.

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