xbox1 error message.

Please help before i launch my week old xbox1 out  the widow. Everytime i try to launch internet explorer all i get is a server error message but no details.HELP.

 

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Last updated July 4, 2018 Views 10 Applies to:

Does the Xbox give you an error code?

Should look something like this ---> 0x87c40011 BUT DIFFERENT

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Hi rickyb1960 , 

Sorry you're having issues with your IE app for Xbox. Do you get this error when you try to open a page, or when you try to open the app itself. If the app opens, but you get this error in the internet window, can you try browsing to another site like xbox.com? If it's the IE App itself, try closing the app, by pressing menu, then close. If it's still not working, try doing a hard reset. To do this, with the Xbox on, hold the power button down for about 5 seconds. The Xbox will quickly turn off. After that turn it back on, and see if the app works. If you still cannot get it to open let us know so we can give you some more steps. 

MCP. MCDST. LVL 80

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