We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
You need to check if your internet is working, follow the steps on this link:
support.xbox.com/.../connectivity-solutions If it is still not working, then you need to contact support, and speak to an
Xbox Live Support agent, or an Xbox Live Ambassador.
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Have you previously had an internet connection to your xbox via ethernet before? Is the ethernet coming directly from your modem/router or from a computer? Here is a link to a step by step guide for setting up an internet connection to your xbox. Hopefully
you can find what you are looking for there.