Xbox

Can' connect to network but not Internet someone help please.
 

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Last updated July 4, 2018 Views 0 Applies to:

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Greetings!

 

What you are seeing, could be a DNS Error, or an internet error. View the Connection Error page for further information as well as solutions and troubleshoots of which could potentially resolve your issue.

 

Post back and let us know how it goes!

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Thanks m8 I've been on this site and done that any more suggestions

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Are you connected via a wired or wireless connection?

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Wireless

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Okay, try wired via a Ethernet cable and see if there is any improvement there. - If you can. Also to add on, could you perform a Network Speed Test and compare the results to the minimum requirements of network speed to run Xbox LIVE by viewing the Xbox LIVE Disconnection Help page.

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Greetings!

Please read: START HERE! And post back in full detail (the bits that are in bold). This will provide us with useful information so we can help you resolve your issue.

If you haven't already, power off your modem and router for a couple of minutes.

Thank you! 

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I can't do that it connects me to the network but not the internet

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Please, read my post and provide us with more information so we can help you. Thank you!

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Taidara have u got any suggestions for not connecting to the Internet?

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Yes I have! But first, appreciate if you can read the link I provided and try answer as many of the questions in bold and post back. Thank you!

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