Xbox

I was an xbox live ambassador and I could not sign into my account for 2 months when I recovered my password it said I am an ambassador but when I click my profile it says: ( Word for Word ) 

There was a problem finding that profile or connecting to the profile service. 
This is common when: 
- The Ambassador does not exist 
- The Ambassador is going through a profile change (such as Gamertag or Windows Live ID change). 

If you believe the above scenarios do not apply, please contact @XboxSupport or post in the Xbox Support Forums 



I would just like to know whats going on and if you can help me become an ambassador again because I really want to help others. 
My Gamertag is  " Toxic x Mortify " 

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Send a private message to one of the Official Xbox Support members.

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Hey Toxic x Mortify! We can actually help you out right here in this thread. Can you tell us if you've recently changed your Microsoft account email or Gamertag?

I'm thinking this is most likely due to inactivity, but better to be sure!  

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