i was wondering how i could clean the laser lens . i know they sell the cleaning disc butt I'm worried it might make it worse . I've tried every game i have none of them will read and I've cleared the cache and still doesn't work . any suggestions
support.xbox.com/.../disc-drive-solution and this
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Oh and keep mind you cannot open up your console to clean the lense as that would violate the warranty.
Sounds to me like you may need to send your system in for repair. You could try to clean the lens but I honestly think you would be better off calling support.
Just for some clarity, if you need assistance setting up a repair, you can refer to the
How to get your Xbox product repaired article.