Xbox Wont Load Dashboard?

It has been working fine for years, now, when I log in it takes me to a account selection screen, I log in with my main account but the dashboard wont load and all it does is stay on a grey screen with a white circle going round and round. I can get to service via the xbox logo on the control but I can't get everything I would like, what is this problem?

Thank you.

 

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Last updated July 4, 2018 Views 11 Applies to:

The first thing to try would be to clear the cache.

support.xbox.com/.../clear-system-cache

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Cleared my cache and nothing happened, deleted loads of Demos from the hard drive and that didn't help. Any other possibilities you can think of?

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Hey there BeamishPoet!

Try boot up the dashboard wihout the hard drive.

With your Xbox turned off, remove the hard drive and turn on your console. Wait until the dashboard is completely booted up. Turn off your console and reattach the hard drive. Turn on your console.

If the problem still persists, try delete your profile (Delete Profile Only) and download your profile from LIVE. Here's how! 

Post back and let us know if you were helped by this.

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Thank you!!

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