Xbox wont download updates or stream


I have 3 Xbox's i'n my house 1 conneted via wire, 1 Slim connected using wifi and an Elite console using the wireless N adapter, all connected to a D Link DIR 655.

But for some reason the elite console will connect to live, but won't download game updates or stream videos from dashboard and always comes up saying connection timed out.

The wireless signal is 3 bars which is the same as the slim, and using the same settings, is there anything Im missing?

Anyway to factory reset the xbox? Or anything


What Country/State/Province do you live in? - England
Modem brand & model number: - Virgin Media Super Hub
Router brand & model number: - D Link DIR 655
Network Connection Type: Wireless/Wired - Wireless
If Wireless, what type of encryption are you using? - WPA2
Things you have tried: - Changing wireless channel and moving wireless adapter
Is UPnP Enabled? Yes/no/Unknown - Yes
Is NAT Type Open? - Yes
Any Error Codes you encounter: - 73-C00DF238 And 73-C00DF2431
What type of internet do you have? Cable/DSL/T1/3G? - Cable
Who is your ISP(Internet Service Provider)? Virgin Media
When you run "Test Xbox LIVE connection" what is the exact message shown on screen? - Not sure as im not at the Xbox, but is says something about not being able to connect to network and try resetting my router.


Question Info

Last updated July 4, 2018 Views 4 Applies to:

Here's a link on how to reset factory deaults:

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