xbox won't connect to the net

What Country/State/Province do you live in? Finland

Modem brand & model number:  Zyxel P-660HW-D1 802.11g Wireless ADSL 2+4-port Gateway over POTS

Router brand & model number:  -

Network Connection Type: Wired

Is UPnP Enabled? unknown

Is NAT Type Open?  don't know

Any Error Codes you encounter:  not to my knowledge

What type of internet do you have? DSL

Who is your ISP(Internet Service Provider)?  Sonera

When you run "Test Xbox LIVE connection" what is the exact message shown on screen? there's a problem with your connection, blah blah blah more info, can't detect your network hardware. make sure your ethernet cable is connected and so on and so on.

so i've checked pretty much everything, modem works fine and the cable is working too. the only thing missing is the light on the network port on my xbox that indicates if it's connected or not.

thanks already


Question Info

Last updated July 4, 2018 Views 1 Applies to:

Have you tried multiple cables? If your modem, cable, and connection are working fine on other devices, then it sounds like there's an issue with the ethernet port on your console, in which case your console will need to be repaired. You can set up a repair here, as well as check your warranty status.

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