xbox wont connect to internet but connects to homehub help !!!!!!!

will someone please help im getting very frustrated with my xbox and xbox live i can connect to my homehub but not the internet why is this and how do i fix it. I have tried everything to fix it and it is not working, i am wondering wether it is something to do with the update and want to know how to delete it before i go insane and destroy my xbox.

Any help will be much appreciated cheers

 

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Last updated July 4, 2018 Views 2 Applies to:

ok can you post more info ?

i will list a few suggestions but that is not much info to be able to tell you  a fix i think i may be wrong

Restart your router ! (in this case home hub i am guessing you are with BT)

Re connect your xbox to your home hub(internet)

shout at it.

Are you having issues with any over services that use your internet ?

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i have tried restarting router, manually adding a dns server and leaving my xbox off for a while and none of these have worked

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Hi,

Ensure you hub is setup exactly like this:- www.unofficialguidetolive.co.uk/.../56-bt-homehub-strict-nat-tbc

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