Xbox won't play any games

I have played games on it before but one day when I put in a game it just wouldn't play it. I don't think it's an issue with the games because it won't play any of the games I have including killer instinct. Do I need to send my xbox for repairs?

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Any of the install are corrupted? There any updates that need to be apply?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

For the disc games it just doesn't recognize them as games and won't play them, but for killer instinct it just brings me back to the dashboard when I try to play it

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

any crazy issue I had I just unplugged the power brick from wall, waited a minute (a whole mintue) then plugged back in and all was right.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I don't know how to check if it's corrupted but after 15 seconds with the disc in the xbox it says to try using an Xbox One game, blu ray disc or disc

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

It seems as though you have been unlucky and picked up a faulty Xbox One. You will need to send it in for repair. Please visit this link to start a request for repair - support.xbox.com/.../repair-process

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.