I have played games on it before but one day when I put in a game it just wouldn't play it. I don't think it's an issue with the games because it won't play any of the games I have including killer instinct. Do I need to send my xbox for repairs?
It seems as though you have been unlucky and picked up a faulty Xbox One. You will need to send it in for repair. Please visit this link to start a request for repair -
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