XBox won't let my mom watch Netflix without a Gold membership.

First, it insisted on getting a Microsoft account, so I got her one to connect to XBox. Then, it insisted on connecting to a new profile that isn't even this one. It wouldn't connect to the old profile. Now, it says it won't allow her to watch movies unless she upgrades to Gold. We didn't have any of these problems before. Any ideas?


Question Info

Last updated July 4, 2018 Views 15 Applies to:

Gold is required for Netflix, so unless your mother was using a different account that had gold you would have had these problems before.

You definitely wouldn't have been able to connect to Netflix/Live without a Microsoft account in the first place.

Not sure what happened to the AdyCarter account, so I'm now a Mr!

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